Telco

Telenet Mr. More

A national Cable Provider increased media consumption using a Web-based Chatbot Our certified Integration Partner, TBWA, chose Chatlayer to build a chatbot that provides users with personalized movie and series recommendations. Integrated with a recommender engine, consumers now have a Facebook Messenger channel where they can search for and discover relevant content. Don’t know what …

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Proximus Titus

A national Telco increased conversion of their products using a Web-based Chatbot Chatlayer was selected as the technology stack to enable organization-wide conversational capability at Proximus. The first use case was a web-based chatbot that helps web users navigate among the numerous options to quickly find the subscription most suitable to their needs. Using a …

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Building Big Chatbots

We want to share 10 lessons with you that we have learned from our experience with large and complex chatbots for market leaders across several industries (insurance, banking, telco, …).

Bot building timeline

Technological trends itself are no guarantee to success. You also need to find the right use case.
 
Based on user-centric approach, different criteria and questions in our chatbot canvas, we are able to find the best objective of your virtual agent and to define some key performance indicators on how to measure ROI.

Download our chatbot canvas

We define the different profiles and teams, collaborating on the project. The different tasks and milestones on our bot building timeline can then be assigned to those teams.


The timeline clearly shows our objectives for each step in the process.

Choosing the right AI bot platform -

7 things to consider.

This whitepaper outlines the things to consider to choose the right AI botplatform for your organization. To help you on your way, it includes a checklist for the selection process in your organization.

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