Reconnect with your customers
Chatbots increase retail banking loyalty
Increased product-conversion through personalized conversations
The integration of Chatlayer’s conversational technology, enables banks to deliver personalized offers, products and services, leading to a higher conversion of banking products.
Tracking customer spending habits and analyzing credit card transactions, generates data that can be used to improve and personalize financial advice, only 1 chat away.
Send notifications, provide balance information, suggest ways to save money, provide credit support updates, help customers with simple transactions and analyze complex back-end contracts through intuitive user chat- and voice-based interfaces over Web, Messenger, Whatsapp and more.
Leverage new channels
Chatlayer’s professional clients are using our conversational technology as a new channel, but also as an upgrade of their existing mobile channel.
Depending on their situation, your clients can now choose to retrieve their balance on a mobile channel or just ask Google Home. Perfect for catering your client’s needs and impulse-moments.
Support-agent assisting AI
The business case for introducing Chatlayer’s conversational AI is mostly based on a significant reduction of support costs, combined with improved and personalised client engagement, all of which are relevant in a Basel II and Basel III context.
Our technology also offers you the possibility to maximize human ROI by handling repetitive and mundane tasks. It allows your talented people to handle more complex support cases with a focus on adding value for your clients.
Solid enterprise-level security
Security and compliance
Banking use cases
Retail and private banks can now offer seamless and personalized user experiences through conversational AI, with capabilities like: