Use cases

Telenet Mr. More

A national Cable Provider increased media consumption using a Web-based Chatbot Our certified Integration Partner, TBWA, chose Chatlayer to build a chatbot that provides users with personalized movie and series recommendations. Integrated with a recommender engine, consumers now have a Facebook Messenger channel where they can search for and discover relevant content. Don’t know what …

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Proximus Titus

A national Telco increased conversion of their products using a Web-based Chatbot Chatlayer was selected as the technology stack to enable organization-wide conversational capability at Proximus. The first use case was a web-based chatbot that helps web users navigate among the numerous options to quickly find the subscription most suitable to their needs. Using a …

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Building Big Chatbots

We want to share 10 lessons with you that we have learned from our experience with large and complex chatbots for market leaders across several industries (insurance, banking, telco, …).

Download our guide into building Big Chatbots for free.

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