Analytics & profiling

Continuous monitoring

Realtime audience insights

Improve your conversational experience

Gain unprecedented insights into your audience by deep profiling the interest, mood, segment, etc. of your audience. Better understanding your audience is the first step in crafting a better angagement.

Quality monitoring

Evaluate the best flows and use data to improve the conversion rate of your flows and the quality of the user experience. Assign groups of users to a specific flow, and gain insights on their feedback and conversion rates.

Why Chatlayer?

Chatlayer has been built on years of experience serving some of the world's largest enterprises in their conversational channel rollout.