Chatlayer continuously monitors your chatbot. We analyse conversations, check how you configured your NLP and give you concrete advice on how to improve your bot.
On our NLP dashboard, you get an overview of how well your NLP model is performing. For all your intents we analyse the number of expressions, their diversity and how and why misclassifications happen.
Turn NLP improvement into a game
Each time you train the NLP you will see the result. And you can also follow how well you have been doing. This way you can clearly monitor and report your progress, but it also turns building a good NLP into a game.
Quality monitoring and flow analytics
You shouldn’t take it for granted when you could actually get proof with a demo.