Chatbots that Work

Build an exceptional customer service on our AI-expertise and platform.

Join our clients

and discover the highest standards in conversational design

Why Chatlayer?

State-of-the-art AI

Our very own self-learning software is capable of understanding language. Our chatbots actually learn from your customers. They interact intelligently and appropriatly.


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Easy to build

Build your chatbot on our experience, expertise and service. Our platform guides you through the entire process and leads you to an outstanding, automated and personalized customer service.


How does it work?

Analytics and insights

Our artificial intelligence is capable of interpreting your customer's behaviour and steers you towards maximum customer service satisfaction. This is what makes Chatlayer so unique.


Discover the magic...

Social media integration

Be close to your customers by speaking with them on the platform they prefer. Our application supports popular chat applications like Messenger.


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Training and advice​

Chatlayer offers you in-depth training and support. We can help you building chatbots, just the way you want them to be.


How to become an expert...

Contact center integrations

We integrate with all major contact center solutions such as Genesys, Vocalcom...

Our flexibility allows you to integrate our API into your contact center solution. Or we can build integrations for you.


How do we do it?

Cases

How we helped a bank reduce stress and support costs

Every year, thousands of people lose their credit cards, debet cards, banking codes … 

Others have questions about small practical banking issues.

Thousands of small questions were weighing on the organization and customer service employees. 

 

How did we solve this?

All cases

Benefits

For companies

  • Short term impact
  • Predictability of results
  • Lead generation
  • Better service/product evaluation and feedback

For employees

  • Reduction of repetitive tasks
  • Boosted productivity
  • Low staff turnover
  • More wrap-up time

For customers

  • Immediate response
  • 24/7 availability
  • Consistent and reliable experience
  • Flexible and efficient adaptation to profiles to enrich conversations

Let's do this

Chatlayer can help you create an outstanding automated customer service with state-of-the-art technology.

Blog

Written by Joachim Jonkers

April 4, 2018

How not to do AI

Why the Proof of Concept is the enemy of AI, and a better way to introduce AI in your company.

Written by Aleksandra Vercauteren

March 20, 2018

Schermafbeelding 2018-11-27 om 10.01.04

Canning the Can't

Fun with homonyms and word vectors, how can our bots understand sentences like “Thanks for not answering, genius!”

Why Chatlayer?

Chatlayer has been built on years of experience serving some of the world's largest enterprises. With our tools you build chatbots that actually work in no time!