Conversational agents built for enterprises
A.I. driven enterprise platform for end-to-end conversational user engagement
Why Chatlayer?
Chatlayer has been built on years of experience serving some
of the world's largest enterprises in their conversational channel rollout.
Best in class Natural Language Understanding
Our Deep Learning algorithms make sure human conversations, text or speech, are correctly understood and replied to in a relevant and personal manner.
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Build, manage and improve conversations
Reduce dependencies on costly resource constraints, and take end-to-end control of the conversational channel in a compliant, secure and agile manner.
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Advanced audience engagement
Choose a mature platform that is capable of supporting your long-term strategy on conversational engagement, and go beyond the short-term chatbot hype.
Learn moreInterested in why enterprises are trusting Chatlayer to build their
conversational interactions?
Our clients
Serve millions of conversations
Chatlayer enables enterprises to build a mature and robust conversational
agent solution that can be used by both business and technical users.
Powerful Dialog Designer
Build complex multi-language flows in an easy-to-use interface. Use one interface to manage complex NLU driven chats, REST API integration flows, or simple clickbots.
Learn moreMulti-channel
Simply flip the switch to push the conversation to popular channels, such as Facebook Messenger, Google Home, telephone, or any custom channel, using our SDK and API, without changing your flows.
Learn moreDeep system integration
Integrate your existing solutions in order to keep your conversational agents up-to-date with your organization’s fast changing information flows.
Learn moreHuman handoff
Let your chatbot take over the first support line by helping to guide customers to the right support agent.
Learn moreUse cases
Learn how a European Bank reduced their support cost by automating the responses to questions about their financial products.
Accidentally dropped your credit card in the toilet? Wondering what the cost is when you withdraw 100 US$ in New York? Or simply want to know how to apply for a debit card? Those questions, and many more, are now being handled automatically and 24/7, through the Chatlayer platform. For managing hundreds of thousands of expressions, and thousands of flows in both Dutch and French, a scalable and user-friendly management interface was required. Chatlayer not only delivered on that promise, but was also paired with Chatlayer’s Support Agent Platform. The conversation thread is handed over to one of the dozens of human support agents when the NLU engine encounters a question it can't automatically answer on its own.
Go to use case
Telco
Utilities
TelcoBlog
Why Chatlayer?
Chatlayer has been built on years of experience serving some of the world's largest enterprises in their conversational channel rollout.
