Chatbots that Work
Build an exceptional customer service on our AI-expertise and platform.
Join our clients
and discover the highest standards in conversational design
Our very own self-learning software is capable of understanding language. Our chatbots actually learn from your customers. They interact intelligently and appropriatly.
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Easy to build
Build your chatbot on our experience, expertise and service. Our platform guides you through the entire process and leads you to an outstanding, automated and personalized customer service.
How does it work?
Analytics and insights
Our artificial intelligence is capable of interpreting your customer's behaviour and steers you towards maximum customer service satisfaction. This is what makes Chatlayer so unique.
Discover the magic...
Contact center integrations
We integrate with all major contact center solutions such as Genesys, Vocalcom...
Our flexibility allows you to integrate our API into your contact center solution. Or we can build integrations for you.
How do we do it?
How we helped a bank reduce stress and support costs
Every year, thousands of people lose their credit cards, debet cards, banking codes …
Others have questions about small practical banking issues.
Thousands of small questions were weighing on the organization and customer service employees.
Let's do this
Chatlayer can help you create an outstanding automated customer service with state-of-the-art technology.
Written by Joachim Jonkers
April 4, 2018
How not to do AI
Why the Proof of Concept is the enemy of AI, and a better way to introduce AI in your company.
Written by Aleksandra Vercauteren
March 20, 2018
Canning the Can't
Fun with homonyms and word vectors, how can our bots understand sentences like “Thanks for not answering, genius!”