The conversational platform that understands

Our conversational AI platform enables your business to build user-friendly chatbots & voicebots that will delight your customers.

Building Big Bots

10 LESSONS LEARNED FROM BUILDING ENTERPRISE LEVEL CHATBOTS

Join our platform

and discover the highest standards in conversational design

Belfius

Thousands of small questions were weighing on the organization and customer service employees. Would you like to see how we helped a bank reduce stress and support costs?
Yes! B-bot »

Belfius

Thousands of small questions were weighing on the organization and customer service employees. Would you like to see how we helped a bank reduce stress and support costs?
Yes! B-bot »

Belfius

Thousands of small questions were weighing on the organization and customer service employees. Would you like to see how we helped a bank reduce stress and support costs?
Yes! B-bot »

Belfius

Thousands of small questions were weighing on the organization and customer service employees. Would you like to see how we helped a bank reduce stress and support costs?
Yes! B-bot »

Belfius

Thousands of small questions were weighing on the organization and customer service employees. Would you like to see how we helped a bank reduce stress and support costs?
Yes! B-bot »

Belfius

Thousands of small questions were weighing on the organization and customer service employees. Would you like to see how we helped a bank reduce stress and support costs?
Yes! B-bot »

Why Chatlayer?

State-of-the-art AI

Our platform is built on artificial intelligence. Our chatbots and voicebots learn from each conversation. Conversations are delightful just as you expect to conversate with your customers.
Check it out…

Easy to build

Build your chatbot and voice-bot fast and without coding. Our platform guides you through the entire process and leads you to an outstanding, automated and personalized user experience.

How does it work?

Analytics and insights

Our platform will help your business to master conversational design. With our analytics module you will see within a blink of an eye where the conversation is happening, how it can be improved and how to choose the right channel. This will make that your business will have the best automated conversations possible with your customers.

Discover the magic…

Omni-channel experience

Be where your customers are by speaking with them on the platform they prefer. Our application can be configured with popular chat applications like FB Messenger, WhatsApp for Business and many more
Learn more...

Training and advice​

Chatlayer offers you in-depth training and support. We can help you building chatbots, just the way you want them to be.

How to become an expert...

Contact center integrations

We integrate with all major contact center solutions such as Genesys, Vocalcom...

Our flexibility allows you to integrate our API into your contact center solution. Or we can build integrations for you.

Would you like to see a demo?

Cases

How we helped a leading bank getting closer to their customers while reducing costs

Every year, thousands of people lose their credit cards, debet cards, banking codes …Others have questions about small practical banking issues.Thousands of small questions were weighing on the organization and customer service employees.
How did we solve this?

A few cases

Benefits

For companies

  • Be where your customers are
  • Optimize support or sales costs
  • Consistent responses
  • Better service/product evaluation and feedback

For employees

  • Reduction of repetitive tasks
  • More quality time for customers
  • Boosted productivity
  • Lower staff turnover

For customers

  • Immediate response
  • 24/7 availability
  • Consistent and reliable experience
  • Flexible and efficient adaptation to profiles to enrich conversations

Let's do this

Chatlayer can help you create an outstanding automated customer service with state-of-the-art technology.

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