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Why Chatlayer?
State-of-the-art AI
Our platform is built using our own artificial intelligence. Our chatbots and voicebots learn from each conversation. Conversations are delightful just as you expect to conversate with your customers.
Easy to build
Build your chatbot and voice-bot fast and without coding. Our platform guides you through the entire process and leads you to an outstanding, automated and personalized user experience.
Analytics and insights
With our analytics module you will see within a blink of an eye where the conversation is happening, how it can be improved and how to choose the right channel.
Omni-channel experience
Be where your customers are by speaking with them on the platform they prefer. Our application can be configured with popular chat applications like FB Messenger, WhatsApp for Business and many more
Learn more...
Training and advice
Chatlayer offers you in-depth training and support. We can help you building chatbots, just the way you want them to be. How to become an expert...
Contact center integrations
We integrate with all major contact center solutions such as Genesys, Vocalcom...
Our flexibility allows you to integrate our API into your contact center solution. Or we can build integrations for you.
Cases
How we helped a leading bank getting closer to their customers while reducing costs
A few cases
Benefits
For companies
- Be where your customers are
- Optimize support or sales costs
- Consistent responses
- Better service/product evaluation and feedback
For employees
- Reduction of repetitive tasks
- More quality time for customers
- Boosted productivity
- Lower staff turnover
For customers
- Immediate response
- 24/7 availability
- Consistent and reliable experience
- Flexible and efficient adaptation to profiles to enrich conversations
Let's do this
Chatlayer can help you create an outstanding automated customer service with state-of-the-art technology.
Blog
Chatlayer.ai wins 100.000 USD in the Comet Competition
We are thrilled to announce that your favorite AI bot platform: Chatlayer.ai is the award winner of the Comet Competition in the Benelux area. This competition, organized by Ingram Micro,
“De ironie is: hoe meer we gesprekken gaan robotiseren, hoe menselijker ze worden”
Dit stuk is een samenwerking tussen Bloovi Studio & Chatlayer Artificiële intelligentie en spraaktechnologie zullen onze manier van communiceren dusdanig veranderen, dat het ook steeds meer impact zal hebben op hoe bedrijven met
